Customer Service

Shipping & Delivery
We provide Free Shipping for customers from USA, CANADA,West Europe, Australia, East-South Asia. We ship worldwide through trackable EMS service, 4-10 business days shipping to most countries. Carefully and professionally packaging to ensure a good condition of the item after long-distances delivery! Please ensure your shipping address correct, precise, and detailed. All orders require 24-48 hours processing time before shipping. We does not process orders during weekends. No deliveries will be made on Saturday or Sunday. We does not guarantee same day shipping. We can provide expediated shipping methods,but extra cost needed, you can enquire us before purchase. UPS, TNT, FEDEX, DHL, TIKI, JNE are available.
 
  
Privacy Statement
This is the blog store of Indonesian Senyum Dental (www.senyum-dental.blogspot.com) We can be reached via e-mail at contact us or you can reach us by telephone at  +6283177300100. For each visitor to our Blog, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect information volunteered by the consumer, such as survey information and/or site registrations, no information on consumers who browse our Web page. The information we collect: With respect to cookies: We do not set any cookies. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address. With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number. Thank you for choosing Senyum Dental Online Store.
 
Returns & Replacements
The item is guaranteed to be as Described! If, for any reason, you are not satisfied with your purchase, you may return the item (in good condition though) within 60 days, we'll be happy to make an exchange or issue a prompt and courteous refund.
 
Satisfaction Guarantee
Every effort is made to ensure your complete satisfaction. Each order is picked, packed, and double checked for accuracy. If any of the products purchased are defective or do not perform satisfactorily, simply call us to arrange for a return authorization within 60 days of receipt.
60 days 100% refund guarantee.60 days 100% refund guarantee.
 
 
Payment & Pricing
• Paypal 
• Western Union 
• Wired Transfer 
• Visa 
• Mastercard 
• Bank Transfer (BCA, Mandiri, BNI) 
We make every effort to maintain our prices for the duration of the Dentalog. However, due to manufacturers' price increases or an occasional typographical error, it may become necessary for us to adjust our online prices. In some cases, it may also be necessary to limit purchase quantities. 
 
 
Custom Duty
We always try our best to Legally Minimize your import duties (or GST or V.A.T. or other Taxes). In the most cases , there is no duty payable at all. However, if any additional charges generated for customs clearance must be borne by customer. In order to avoid any unhappiness, you are suggest to acquaint your local customs and government regulation before purchase.
 
Security
This blog takes every precaution to protect our users' information. Our entire site, including but not limited to areas where ask users to enter sensitive information (such as credit card or bank account numbers) is encrypted and is protected by an advanced 128-bit encryption software protocol – SSL. While we use SSL encryption to protect sensitive information online, we also take steps to protect user-information off-line. Only employees who need the information to perform a specific task are granted access to any personally identifiable information. We places the utmost importance on protecting information transmitted via our website and takes security precautions to protect all such information from loss, misuse, and alteration. These precautions are regularly reviewed and enhanced as part of our ongoing commitment to customer security and privacy. If you have any questions about the security at our website, please e-mail us at: contact us.